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Policies
Payment Methods
Stadler Furs Bears accepts the following payment methods:
- Visa
- MasterCard
- Visa & MasterCard Check Cards
- Money Orders* (Processed for shipment usually the same day of receipt)
- Personal Checks* (Processed for shipment usually in 14 business days after receipt)
Make checks and money orders payable to Stadler Fur Bears and mail to:
Stadler Fur Bears
N2294 Alpine Dr.
Wautoma, WI 54982
*Orders paid for by personal checks will be held for 14 business days or until the check is cleared by your bank. After the Money Order or Personal Check have been received and processed your merchandise will be shipped. Orders will be cancelled after 14 business days if Stadler Fur Bears has not received the Money Order or Check related to that order. Returned checks are subject to a $25.00 Returned Check Charge.
Return Policy
Pre-made Items - We have a ten (10) day return policy on all of our pre-made items.
Heirloom, Custom Made or Special Order Items - There is no return on heirloom, custom made, or special order items. All sales are final.
Remnant Return
We will return remnants only upon request. Please notify us when placing your order if you wish your remnants returned. Stadler Fur Bears will determine upon receipt of your items if there will be any additional shipping charges for returning your remnants. We will notify you upon receipt of any additional charges.
Shipping, Delivery & Shipping Disclaimer
All available pre-made items are usually shipped within two business days (does not include time to process order or processing of personal checks).
U.S. delivery dates are our best estimates and are not guaranteed. Please allow additional time for delivery to Alaska, Hawaii, rural locations, post office boxes.
Due to the custom nature of these products and order volume, delivery times could be extended. We will be glad to notify you of an approximate delivery date when the order is received.
• For international orders, we will contact you if there are any additional shipping fees for shipping locations, or oversized or heavy items.
• Stadler Fur Bears will determine the shipping carrier. U.S. orders will be shipped by DHL, U.S. Postal Service, UPS or FedEx.
Express or Overnight Shipping
For express or overnight shipping please call us at 1-920-787-7344 and we'll be glad to quote you a shipping amount based on your location and when you need the item. Once we've given you the additional shipping cost return here, enter the additional shipping amount we quote you in the field below and then click on the "Add to Cart" button. This will add the additional shipping amount for express or overnight shipping to your order. The standard $17.00 shipping charge will still show for the item. The additional amount is added to the standard shipping charge.
Enter the additional quoted payment amount for Express or Overnight Shipping and click "Add to Cart" button. |
If you need further information on shipping or require special handling, please email us or call us at 1-920-647-6530.
Privacy Policy
We understand and share your concern about privacy. We want to assure you Stadler Fur Bears respects your privacy and treats your personal information with confidentiality and highest standards of security. Stadler Fur Bears does not sell, rent or loan your personally identifiable information. If you have questions regarding our Privacy Policy, please let us know by filling out our Contact Form.
What type of information does Stadler Fur Bears collect?
Our goal is to provide an enjoyable shopping experience. We collect information
in an effort to make our products and services more efficient and customized
to your shopping experience. You can browse the Stadler Fur Bears site
without disclosing any personal information about yourself. However, once
you give us your personal information, you are not anonymous to us.
What about Cookies?
"Cookies" are small pieces of information a web site stores on your
computer. Stradler Furs reserves the right to use cookies to identify your shopping
session, making our services easier to use.
Cookies are never used to store sensitive customer information such as names,
addresses, credit card numbers or passwords. If you would like to place an order
on our site but object to or otherwise are unable to use cookies, please feel
free to place your order via our phone number 1-920-787-7344.
Personally Identifiable Information
This is information that you provide to us that is specific to you. We collect
information such as your name, phone number, billing information, shipping
information and other personal information as indicated on the forms on our
site. You provide such information when you make a purchase, enter a contest,
fill out a form, etc. Where possible, we indicate which fields are required
and which fields are optional.
Use of your information
We use the information we collect from you to improve our products and services
and make your shopping experience more efficient. Stadler Fur Bears also
conducts analysis and research on our visitors' demographics, interests,
and pages viewed based on the information provided to us during ordering,
from our server log files, contests or surveys.
E-mails
It is possible to register as an Stadler Fur Bears email subscriber directly
from our site. Upon registering, we will periodically send you newsletters
and e-mails featuring sales, promotions and other benefits.
If you make a purchase on our site we will send you an order and shipping
confirmation emails or notify you by phone. If you are a subscribed member,
we will also send you emails to collect ratings and testimonials feedback
related to your purchase. If you'd rather not receive emails, please reply
to any emails with "Remove" in the subject line of your email and you will
be removed from our mailing list.
Does Stadler Fur Bears share the information it receives?
Stadler Fur Bears does not sell or rent any personally identifiable information
about you to any third party. The following describes some of the ways that
your personally identifiable information may be disclosed:
Fulfillment
During the purchase process, we will share your information with certain intermediaries
(e.g. UPS, FedEx) strictly to process and ship your order.
Legal Requests
Stadler Fur Bears will cooperate with law enforcement inquiries. Stadler Fur Bears reserves
the right to disclose any activities or information about you to law enforcement
or other government officials as we, in our sole discretion, determine necessary
or appropriate, in connection with an investigation of fraud, intellectual
property infringements, or other activity that is illegal or may expose us
or you to legal liability. about you that we deem unlawful.
As a customer, subscriber, or contest entrant, you will occasionally receive e-mail communications about new Stadler Fur Bears products, special offers we think you'll like and requests for feedback. If you want to stop receiving our emails or to specify the communications you prefer to receive, you may unsubscribe by replying to the email with "Remove" in the subject field or by calling us at 1-920-647-6530 or by email.
You may ask to have your account information removed from our active databases to prevent your information from being shared with other users; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Such information will be deactivated as soon as reasonably possible based on your account activity. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.
Security
Stadler Fur Bears currently processes on-line orders using the secure PayPal system.
Our site links to the PayPal secure shopping cart system for credit card
processing.
A special note about children and children's privacy
You must be at least 18 years old to have our permission to use and order from this site. We do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 18 years of age. If you are a minor, you can use this service only in conjunction with your parents or guardians.
Items on this site are not toys. The items contain small parts not suitable for children.
Product Liability
PRODUCT LIABILITY STATEMENT
Beyond the replacement of defective parts, as outlined in the returns policy,
Stadler Fur Bears makes no warranty of any kind, expressed or implied and
any implied warranty of merchantability or fitness for a particular purpose
is hereby disclaimed entirely by Stadler Fur Bears. Stadler Fur Bears shall
not be liable for any consequential or incidental damages, injury, loss or
expenses arising from the use or inability to use the products we sell for
any purposes whatsoever, or for any willful or accidental misuse of the products.
By purchasing these products, the consumer acknowledges that caution and reasonable
care should be exercised in their use.
Unacceptable uses include but are not limited to, improper or unsafe use of a product in any way which may cause injury to self or others. The consumer agrees to release Stadler Fur Bears, it's owners, employees, heirs, assigns, officers, agents and associates from any and all liability, claims, demands or actions or causes of actions arising from or blame whatever arising out of any damage, injury, loss or death resulting from any cause whatever, whether the result of misuse, the fault of the user, a defect in the product or from any other cause whatever, regardless of intention.
The consumer agrees to all of the terms of this limitation when purchasing or receiving goods from Stadler Fur Bears. If you do not agree to these terms, then do not buy or request or take receipt of products from Stadler Fur Bears.
DISCLAIMERS
Our receipt of your order does not constitute acceptance of your order or confirmation
of an offer to sell. Stadler Fur Bears reserves the right to refuse services
to any customer or limit quantity on any item. Verification of identity may
be required before order acceptance. By ordering from us you warrant that
you are at least 18 years of age and agree to be financially responsible
for all orders you place from Stadler Fur Bears.
Those who access the Site do so at their own risk and are responsible for compliance with local law.
INDEMNIFICATION
You agree to indemnify, hold harmless and defend Stadler Fur Bears from any
claims and expenses including attorney fees and Stadler Fur Bears' damages,
actions or negligence arising in connection with a violation of this agreement
by you or through the use of this Site or products.
You agree to indemnify, defend and hold harmless Stadler Fur Bears, any and all entities and persons associated in any way with this Site from any injury or liability or damages whatever arising from proper or improper use of products or from any damages, injury or death resulting from use or misuse of the products in any way whatever. If you do not agree, do NOT purchase products from us.
SEVERABILTY
If any part of this agreement is deemed to be invalid or unenforceable for
any reason, then such invalid or unenforceable provision shall be deemed
superceded by a valid and enforceable provision that most closely matches
the intent of the original provision and the remainder of the agreement shall
remain in effect.
Privacy Policy Changes
Stadler Fur Bears reserves the right to change, modify, add or remove portions of this Policy at any time. Any changes will be posted in this document and will become effective immediately upon being posted unless we tell you otherwise.
Contacting Stadler Fur Bears
If you have further questions about Stadler Fur Bears' Privacy Policy or comments on how we can improve the Stadler Fur Bears shopping experience, please do not hesitate to email us. We always enjoy hearing from you and appreciate your business.